Returns & Exchanges

We want you to love every brew, which is why we offer a 30-day return window for all Fellow products in their original packaging. If you are not completely satisfied with your purchase, our team is here to help make it right.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely pack your gear in its original box and include all components to ensure a full refund.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; once received, we will process your refund within 7-10 business days.